Two Factor Authentication

Two Factor Authentication, also known as 2FA or multi-step authentication, is the process of not only entering in your email address and password, but also a one time use key to access your email account. By using 2FA, you greatly improve your security for your email account. 

Important Thing to Note: If you have 2FA enabled for your account, you will have to use Application Passwords if you want to use ActiveSync with your account.

Enabling 2FA for your Email Account:

What you need: 
To get started with 2FA for your email, you need to have a 2 factor authentication app, such as Google Authenticator, Authy, or Microsoft Authenticator downloaded on your smartphone.

1. Log into your Email Control Panel: https://cp.emailarray.com
2. Click on 2FACTOR AUTH at the top menu
   
3. Next to status, change the dropdown to Enabled
4. Click Save
   
   
5. After rechecking to make sure you have your 2 factor authentication app of choice installed on your device, click Next
   
6. Scan the QR code with the installed 2FA App
7. Enter in the code your 2FA app provides you in the Challenge field
8. Click Save before the code expires. If it expires before you click save, you need to enter the new code.
    
9. You have now secured your account with 2 factor authentication. You will now be prompted to enter the code each time you log into your email.
   

How to Disable 2FA for your Email Account

1. Log into your Email Control Panel: https://cp.emailarray.com
2. Click on 2FACTOR AUTH at the top menu
   
3. Next to status, change the dropdown to Disabled
4. Click Save
   
   
5. Enter in the code your 2FA app provides you in the Challenge field
6. Click Save before the code expires. If it expires before you click save, you need to enter the new code.
    
7. You have now disabled two factor authentication for your email account. You can delete the account from your 2FA app.