Setup Vacation Reply/Auto Reponder

How to set up Vacation Reply/Auto Responder

With our Vaction Reply/Auto Responder/Vacation Message , when it is enabled, people who send you send you an email, will automatically get a set reply.

You can set it up in your webmail or through your User Control Panel.

Set up in Webmail:

  1. After you're signed into your webmail: https://login.emailarray.com/
  2. Click on the circle in the upper right hand corner, with your initals in it
  3. Click on My Account

  4. On the right menu, click on Vacation Message, you may have to scroll down if you don't see it.
  5. Under the drop down menu for Enabled, select Yes

  6. Select the start and end date and time for the vacation reply
  7. Select if you want a custom subject line
  8. Enter in your message.
  9. Click Save Vacation Message, to save the vacation message. Please note, the green save button will not work to save the vacation message.

 

Enable Vacation Message in User Control Panel

  1. Log into your User Control Panel with your email account credentials: https://cp.emailarray.com
  2. Click on Vacation Message
  3. Set the Status dropdown to Enabled
  4. Set your details such as, start and end date and time, email subject, and the body of the email. It is reccomended that you leave reply type as html. 
  5. Once you have your details entered, click Update

Disable Vacation Message in Webmail

  1. After you're signed into your webmail: https://login.emailarray.com/
  2. Click on the circle in the upper right hand corner, with your initals in it
  3. Click on My Account

  4. On the right menu, click on Vacation Message, you may have to scroll down if you don't see it.
  5. Under the drop down menu for Enabled, select No
  6. Click Save Vacation Message, to save the vacation message. Please note, the green save button will not work to save the vacation message.

 

Disable Vacation Message in User Control Panel

  1. Log into your User Control Panel with your email account credentials: https://cp.emailarray.com
  2. Click on Vacation Message
  3. Set the Status dropdown to Disabled
  4. Click Update


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