How to change your password

You can change your password in webmail, through the User Control Panel, or in your Ness Web Solutions Client Portal

Password Requirements:

• At least 8 character in length
• 1 UPPERCASE letter
• 1 lowercase letter
• 1 number
• 1 special character

Change Password in Webmail

1. After you're signed into your webmail: https://login.emailarray.com/ or your custom webmail link.
2. Click on the circle in the upper right hand corner, with your initals in it
3. Click on My Account
   
   
4. On the right menu, stay on the Account tab
5. Under Password, enter in the new password, and re-enter the password. 
6. Then click Update Password and log me out of everywhere. Once you update your password, you will have to re-login to your email accross your devices
   

Change Password in User Control Panel

1. After you're signed into your webmail: https://cp.emailarray.com
2. Click Password
3. Enter in the new password. Password needs to meet the requirements listed above. 
4. Click Change to set the new password. 
5. If if your password does not meet requirements, you will receive an error message letting you know. 
   

Change Password in Ness Web Solutions Client Portal (only available for administrators)

1. After your signed into your Client Portal: https://my.nesswebsolutions.com/clientarea/
2. Navigate to your Email product
3. Click on Manage Accounts
4. Click on the Pencil Icon
    
5. Enter in the new password. Password needs to meet the requirements listed above.
6. Click Update to save the new password