Manage Alias Email Addresses

Adding an Alias

An email alias is an alternative email address that forwards to a primary mailbox account. It acts like a mask or nickname for your main email address. For example you can have the email addresses info@example.com and lucy.adams@example.com point to lucy@example.com.

How to add an Alias:

  1. Login to the Ness Web Solutions Client Portal
  2. Navigate to your email product
  3. Click on Manage Aliases
  4. Click on the green Add Alias on the right side of the screen
  5. In the Alias field, type in the alias email address you want. For example if you want an alias email of info@testdomain1.com to go to test@testddomain1.com, type in "info"
  6. In the Forward field, select the mailbox the alias is for, from the dropdown list (click on the field to select what mailbox)

  7. Click Add

 

How to edit an Alias

You can change what mailbox the alias email address belongs to. If you want a different Alias, you have to create a new alias.

  1. Login to the Ness Web Solutions Client Portal
  2. Navigate to your email product
  3. Click on Manage Aliases
  4. Click on the green Edit button, for the alias you want to edit
  5. Select from the dropdown what mailbox you want the alias for
  6. Click Update

How to delete an Alias

  1. Login to the Ness Web Solutions Client Portal
  2. Navigate to your email product
  3. Click on Manage Aliases
  4. Click on the red Delete button, for the alias you want deleted


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