Create and Delete Email Addresses

How to Create an Email Address

  1. Log into your Client Portal and navigate to your email product
  2. Click on Manage Accounts, on the left hand menu
  3. Click on the green Add account button
  4. Fill in the details for the account
    1. Username: Email address you want to create. For example if you want to create the email lucy@testdomain.com, type lucy into the username field. 
    2. Password: Set the password for the account  . Make sure to follow the password requirements listed and share it with the user
    3. Name: Full name of the person the account is for. This will show up publicly when the user sends an email
    4. Under Quota: Mailbox size in GB. This will be the size for the email account
  5. Click Add account

  6. You will receive a green message, saying the account was created.

 

How to Delete an Email Address

  1. Log into your Client Portal and navigate to your email product
  2. Click on Manage Accounts, on the left hand menu
  3. Click on the red trash can icon to delete the account.


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