How to set up your email in Outlook Classic
Setting up your email with an IMAP connection is a quick and secure way to get your email setup. With an IMAP connection your email is synced to your device from the web. We highly recommend only using IMAP, because if you use POP3 connection, your email is only available on that one device and there is no backup of the email anywhere.
IMAP connection only syncs your email to your device, and does not sync calendar or contacts to the device.
With our Business-Class Email, you can setup Syncronization of your Calendar and Contacts.
Instructions to Setup Outlook Calendar Sync
Instructions to Setup Outlook Contact Sync
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How to add an additional email account to Outlook
If you have Outlook already setup, you can follow the same steps, but you first must click on File, then click on Add Account
Steps to Add Email Account
1. Enter in your Email address and click Connect
2. Select IMAP. In some cases Outlook may be able to automatically grab your server information for IMAP automatically, and it may automatically skip you to step 4.
3. Enter in Server Information and click Next. If you have issues with these, check our Server Port guide.
A. Incoming Server Address: imap.emailarray.com
B. Incoming Server Port: 993
C. Incoming mail encryption method: SSL/TLS
D. Outgoing Server Address: smtp.emailarray.com
E. Outgoing Server Port: 465
F. Outgoing mail encryption method: SSL/TLS
4. Enter your password and click Connect. You can see what password you entered by clicking on the circle icon in the password field.
5. If you entered everything in correctly you should see the message saying "Account successfully added", click Done
Something Went Wrong Error
Sometimes Outlook is able to automatically grab your email incoming and outgoing server information automatically, and will jump to just asking for a password, that is OK.
1. Sometimes Outlook will grab the wrong information, and you will get a message saying "Something went wrong". In that event, click on Change Account Settings. You will be asked then to verify the incoming and outgoing server information on the next page, and then verifying your password after that.
